Product Manager, LLM/RAG Platform
Oct 2024 to Present
Accenture · Tokyo, Japan
Senior Analyst. Product manager for Accenture's enterprise knowledge platform, which lets client companies search their own documents and get answers generated by AI.
Defined the product vision and two one year roadmaps with strategic foresight on AI powered retrieval for enterprise knowledge management
Spanned retrieval architecture, observability, and extensibility across 4 regions
Shipped a document sync trace feature, built from zero to one, that records ingestion changes and surfaces content drift
Adopted by all clients integrating external data sources, 70% of deployments
Led product strategy across multiple personas, from UI end users to API integrators, aligning the tech lead and clients on flexible APIs from vector retrieval to full RAG answers
Let 3+ Japan teams build chatbots independently, shortening delivery time by 70%+
Drove global go to market: built the pitch deck covering value proposition, use cases, and competitive comparison, trained 60+ global practitioners, and ran monthly Japanese language sessions
Grew to 5+ Japan clients and 200+ global deployments
Building the platform's first search accuracy evaluation framework covering retrieval and ingestion pipelines
Enables enterprise users to diagnose and tune their own RAG configurations
Cut documentation time by 67% by designing a one command AI agent workflow that syncs design docs, user guides, and API specs from Jira updates
20 to 30 hours saved per release