The resume.

AI Product Manager with 3+ years in tech, from engineering to product, driving LLM/AI products from idea to go to market with cross functional teams of engineers and designers.

Tokyo, Japan · ok.ornida@gmail.com

PDF resume available on request.

Working Experience

Product Manager, LLM/RAG Platform

Oct 2024 to Present

Accenture · Tokyo, Japan

Senior Analyst. Product manager for Accenture's enterprise knowledge platform, which lets client companies search their own documents and get answers generated by AI.

  • Defined the product vision and two one year roadmaps with strategic foresight on AI powered retrieval for enterprise knowledge management

    Spanned retrieval architecture, observability, and extensibility across 4 regions

  • Shipped a document sync trace feature, built from zero to one, that records ingestion changes and surfaces content drift

    Adopted by all clients integrating external data sources, 70% of deployments

  • Led product strategy across multiple personas, from UI end users to API integrators, aligning the tech lead and clients on flexible APIs from vector retrieval to full RAG answers

    Let 3+ Japan teams build chatbots independently, shortening delivery time by 70%+

  • Drove global go to market: built the pitch deck covering value proposition, use cases, and competitive comparison, trained 60+ global practitioners, and ran monthly Japanese language sessions

    Grew to 5+ Japan clients and 200+ global deployments

  • Building the platform's first search accuracy evaluation framework covering retrieval and ingestion pipelines

    Enables enterprise users to diagnose and tune their own RAG configurations

  • Cut documentation time by 67% by designing a one command AI agent workflow that syncs design docs, user guides, and API specs from Jira updates

    20 to 30 hours saved per release

Backend Engineer, LLM/RAG Platform

Jul 2024 to Oct 2024

Accenture · Tokyo, Japan

Analyst level engineering role on the same LLM/RAG platform, the foundation that led directly into the product manager transition three months later.

  • Proposed and engineered a Thesaurus feature addressing a Japan client's semantic mismatch issue by enriching search queries with client defined synonyms and abbreviations

    Reduced failed queries by 80%

  • Saw that the fast growing team had no dedicated product role yet, and proposed a PM function to leadership

    Transitioned to product manager within 3 months

Business Architecture Analyst, Process Automation

Apr 2023 to Jul 2024

Accenture · Tokyo, Japan

Process automation work, Python, internal tooling, and killing recurring manual work, that built the technical credibility the PM role now runs on.

  • Reverse engineered a client's legacy alert system with Python, eliminating the false positives behind incident handling overtime

    80% reduction in incident handling overtime

  • Benchmarked ad hoc budget request processes and automated approvals via PowerApps and PowerAutomate

    90% reduction in processing time

Achievements & Awards

Education

  • M.Eng, Industrial Engineering & Economics

    Apr 2021 to Mar 2023

    Tokyo Institute of Technology

    GPA 90.6/100 · Thesis: Physical Internet based shared logistics networks (multi agent simulation, Python)

  • B.Eng, Transdisciplinary Science & Engineering

    Apr 2017 to Mar 2021

    Tokyo Institute of Technology

    GPA 88.5/100 · Japanese Government Scholarship (MEXT)

Leadership

  • Head of Activities Department

    Mar 2019 to Mar 2021

    Thai Student Association in Japan · Tokyo

    • Established a 100 million yen fund governance policy supporting 1,000+ Thai students during COVID-19.
    • Led a 30-person team to run an annual academic conference and concert, engaging 150+ participants.

Skills

Product
Product discovery & launch · Product market fit · Roadmap & prioritization · Go to market strategy · Competitive analysis · Stakeholder management · Platform strategy (APIs/plugins)
Tech
Python · RAG pipelines · LLM evaluation · API design · Redis · MongoDB · SQL · AWS
Languages
Thai (Native) · English (Fluent) · Japanese (Business, N2)
Tools
Claude Code · NotebookLM · Jira · Confluence · Azure DevOps · draw.io
Certificates
AWS Cloud Practitioner · ColumbiaX Corporate Finance (Professional) · Stanford Online (Game Theory)